ConsoleWorks' performance & availability management solutions assure that your business processes and policies are effectively carried out, your infrastructure requirements are operationally achieved, and systems service levels are at their optimum.

ConsoleWorks' business intelligence solutions enables IT systems and organizations to meet service level requirements while maximizing staff efficiencies. Using ConsoleWorks' patented web-based interface and Intelligent Event Module technology (IEMs) with dashboard presentations, critical business intelligence analysis, and analytical reporting to create a highly secure, compliance-focused intelligent event management across your entire IT infrastructure.

Out newest offering, WIN-CIM capability, provides real-time diagnostics, advanced analytics, and on-screen dashboard reporting to give you the business intelligence analysis to effectively manage the workload capacity across Windows, Linux, Vax, and Unix systems.

Gain control of your IT systems and infrastructure.

• Maximize availability of your applications and services
• Monitor your IT systems and infrastructure to meet and exceed service level agreements, from anywhere in the world – and consolidate these metrics into a single report representing your worldwide operations for your entire IT organization
• Ensure compliance with policies and practices of your existing Service Level Agreements (SLAs)
• Monitor and manage an ever increasing number of platforms—Windows, Linux, VAX, Unix, application servers, devices, VoIP applications (or any application), web servers, databases and even specialized equipment.

Event Notification and Remediation
ConsoleWorks provides real-time Event notification, Event remediation, and complete Event history from the time an Event occurs to the Event's remediation. ConsoleWorks also supplies vendor information for Event remediation, and it allows for customization of Event remediation.

• Event Notification - ConsoleWorks can send an email, page, phone call, text message or fax the moment it detects an event
• Event Remediation - ConsoleWorks provides you with the following Event Remediation help:
  • Vendor solutions to Events
  • Customized solutions to Events
  • Automatic Actions that remediate Events
• Event History - ConsoleWorks Event History provides:
  • Logs of all activity in the data streams of your managed enterprise.
  • Important data you need in order to understand the background and context of an Event
  • Resolution to immediate Event issues

Reporting
Today's IT departments are required to provide information concerning Event anomalies, outages, or any occurrence that results in downtime, increased costs, or missed Service Level Agreements (SLAs). ConsoleWorks' reporting feature effectively provides information to help meet a SLA time for each Event, as well as, IT information for regulatory compliance and business reporting. ConsoleWorks enables you to publish canned or customized reports by the following metrics: Logfiles Consoles Events Scans Profiles Users Event Severity